Reclaim Energy After Sales Support
Issues or any question regarding your Reclaim Energy Product?
- Please provide evidence of the Purchase Invoice
or Record Form documentations related to the Installation of the Reclaim Energy,
This is required for any warranty work to be completed.
Photo or pdf will is sufficient - Complete the form including uploading images of the issue.
- Select the Reclaim Energy product
- Address at which the system was Installed
- If your device is displaying an Error Code please supply in the field
- Please Provide the Name of the Business whom installed the system
- A detailed description of the problem you are experiencing
- One of our team member will contact you within 48 hours
- Complete the full Form for each Reclaim Energy Faulty Product
Have a question? Give us a call at 1300 383 815 at any time!
My neighbour has a Reclaim Hot Water Heat Pump and I was pretty happy with what the savings he got from off his energy bill as it’s over halved, here in Queensland it’s ideal to have one aswell as it’s a good fit down the side of the house. Peter
It was time to upgrade our hot water system due to it was 8 years old and we didn’t want to go through another winter worrying if it would break down so our plumber recommended a Reclaim Energy Hot Water Heat Pump due to it will save us money and the government rebate is fantastic, we are very happy with the system.
Great thermal output, whisper quiet and it saves us money!
We are a family of 5, so you can imagine how massive our ultility bills can get up to – now I don’t worry so much when the electricity bill comes through.
The Reclaim CO2 heat pump is awesome – thanks to the Australians that designed it!
I did my research and found that the Reclaim Hot Water Heat Pump is the way to go due to the features the controller has and how energy efficient the heat pump is and after I worked out the savings this is the system I need to save me on my hot water bills.
I live in a Melbourne inner suburb and found it’s only 37db which is so quiet and changing from gas is the best thing I have done.
We picked this heat pump to replace an aging; and expensive to run, LPG HWS. It’s amazing how much and how fast this unit puts hot water out, we have big spa baths in a 4 person household and have never had the unit go cold (which a similar sized LPG system would often do). The heat exchanger & fan are ridiculously quiet, it’s installed right outside a bedroom and you can’t hear it with the windows open. If only we could direct that cool air coming off it into a room in the summer
The Reclaim was installed 6 months ago to replace an existing Edwards Solar system (very old). It will be connected to PV when they are installed. Whisper quiet running, quick heat recharge and no complaints from the two users.
The demand for hot water is good we have not run out of hot water since we have had the system installed and there is at least for to five people showering every day and not short showers either as far as heat goes the people that installed the system set the meter
We’ve had ours for a few weeks and love it! The water is hot, it doesn’t take long to heat up, there’s plenty of it and the fan is quiet.