Do you want an environmentally friendly hot water system that saves you money?

Peter is very helpful technician and efficient. The service of reclaim energy is great , the people is helpful. We are very pleased

Extremely happy with the hot water installation and very happy with the work carried out by Adrian and Matt; excellent job from both.

Very reliable and uses so much less electricity. Tank proved to be very well insulated because when we had a long blackout we had hot showers for three full days and warm the fourth day. A borrowed 2.5kW generator made more hot water very quickly.

A trouble free experience, it's been 3 years since install and we have had reliable hot water, it's highly efficient and the app covers everything I would like to know

We had the reclaim hot water heat pump installed in January of 2023. It has been working well. Certainly seems to be very energy efficient. The controller is quite cumbersome to set (mode, timer and clock settings) in its design and location. Having a portable controller or phone/computer app with user friendly design would be much better than having to set on side of house on bricks with a somewhat confusing operation setting. Our compressor is located on the roof at out place which we chose for better air flow and space issues on the side of our home. We get a vibration noise through the roof into our bedrooms ( one in particular) which is a bit unfortunate but we have got used to it. So be wary of locating compressor on the roof. It’s not a particularly noisy unit but the vibration though the roof creates the noise. Overall would recommend it as a good performing hot water heat pump. Remains to be seen how long lasting it is though as it is still only 3 years. Our previous gas hot water lasted almost 30 years and even though I would not recommend anyone get a new gas unit these days ( cost to run and green house gases) I doubt very much that it will last anywhere near that long. When it needs a repair will see what that experience is like?

Very happy with install and operation. Very low energy usage and great hot water !

Owned the Reclaim REHP-CO2-250SST + controller system installed 6 months ago. (I also have solar PV and a battery installed). The system is working great and fulfilled my expectations. Had 4 guests (6 people in total) staying for 3 weeks and we had no issues related to hot water supply. I can highly recommend the system

The reclaim was a replacement for a hills evacuated tube gas boost System damaged in a severe hail storm. The reclaim system was installed by a master plumber from Adelaide. Since the change and perfecting the timers it works perfectly and has replaced the lpg consumption. As we are off grid going electric has saved us 30 kg lpg a quarter. The timers are set for sunlight hours.

We have only had it installed last week it had a problem with the pump, reclaim sent a plumber the next day who did a fantastic job who worked tirelessly and fixed the problem and set everthing up including the wifi and app, we love how easy the app works to set the timer for the pump to come on for 5 hours and it switches off after 1.5 hours so doesn't need the 5 hours. I would recommend the Reclaim to anyone who want's a heatpump

Reclaim heat pump hot service has been installed for about 12 months. Faultless operation, instant hot water, faster than gas system just replaced. Happy with purchase. Michael, Dubbo NSW

So far so good. Easy to manage and with Solar panels very inexpensive to run.

We've replaced gas-hot water with this heat pump and we're not looking back at all. At times we do have issues with the power supply from the grid, which once forced the controller into error mode. However, with the new wireless controllers, the support is able to get the heat pump up and running again in no time.

Impressed with speed of response to my email and the sound advice given. Easy instructions to follow in booklet. Thanks

Only had the hot water heat pump for a week and all is going well,looks great and plenty of hot water.

I replaced my old hot water service with a Reclaim system several years ago and it was one of my best investments. It is reliable and together with my solar panels, has vastly reduced my power costs.

Brilliantly effective, our Reclaim gives us 'free' hot water every day, powered by our solar or house batteries. It's crazy efficient, only running for 1-2 hours daily, and so quiet! Couldn't be happier with our Reclaim!

I have had the heat pump system running for over two years now and no problems so far. The system is set to kick in at 10 am and generally runs for around 90 minutes for my hot water needs. As such it uses mostly solar power and is very cheap to run. Even on cloudy days it draws a fraction of the power that a thermal electric system would. It is basically a reverse leveraged air conditioner and should be reliable. Time will tell.

Easily installed by supplier. Water is a lot hotter than the previous roof top solar water heater. We have solar electricity, no noticeable increase in costs.

We have owned our Reclaim Energy heat pump hot water system for 3 years, and it has been flawless. Very quiet, and works well with our solar system to give us free hot water! Would highly recommend a Reclaim Energy system to others.

After contacting reclaim wanting to solve a hot water issue, they assisted me instantly. The service was professional, friendly and very helpful. I would highly recommend Reclaim Energy to those who wish to use their products. I thank them for their wonderful service.

We are extremely happy with our Reclaim Heat Pump Hot Water Service! It's been in operation for 3.5 years now, and has been faultless. We have never looked like running out of hot water for four people. I have set it to heat the water during the sunlight hours so that it uses our Solar PV system, for electricity. (Option 4) It should be considerably cheaper than using gas, which our old system used. It also doesn't have or need, a booster element for heating in cold situations, the heat pump''s refrigerant of CO2 makes this possible. It's a great system, I highly recommend it!

Great service and install. Recommend!

We installed a Reclaim heat pump in 2022. Quality and reliability has been great. We highly recommend Reclaim Energy.

WE bought a Reclaim heat pump to replace our gas water heater. We have found it to be really efficient costing far less to run than the gas water heater. We have had a solar hot water service in the past which was great in the summer but extremely inefficient in the winter when you needed boosters to heat the water. In contrast the heat pump uses virtually nothing in the summer when our solar panels provide the electricity required but in the middle of winter it still requires far less poqwer to heat the water than any other system I've used

Our Reclaim 315 litre Heat Pump HWS has been excellent. Basically it's set and forget hot water - we've never run out in the 3 1/2 years we've had it installed. I think I used the boost function maybe twice in that time, as a precautionary measure only. It's been almost entirely powered by our solar panels in that time, using about 2kWh per day. It's very quiet too - from inside the house the only way I know it's running is because the fan moves the leaves on a nearby bush. Outside, I usually can't hear it over the noise of the neighbour's "other brand" heat pump coming over the fence. Highly recommended.

We've had our heat pump hot water system for well over a year (could be two). There is always reliable hot water when we need it. Unlike our old instantaneous gas hot water, you don't have to wait forever for the water to warm up and it runs quietly and cheaply. We haven't noticed any impact on our electricity bill. We had a small issue early on, but the company were quick to sort it out.

I switched from gas to heat pump for my hot water in 2022. I have solar, so it’s basically free hot water, but even if I didn’t, it’s so efficient it would be costing much less than gas. The heat pump is a separate unit to the storage tank and it’s whisper quiet. I am very happy I made the switch and very happy with the Reclaim Energy system.

We installed a Reclaim 315 Lt Heat Pump HWS nearly 4 years ago and our experience with the unit has been most satisfactory. It began our journey getting off gas completely, increasing the size of our solar system getting an EV and installing a battery so we are now effectively off grid. We chose the unit because of it's high COP rating, it's extremely low noise rating and it's ability to schedule it's reheating time to match our solar output. We have convinced 3 of our siblings to install the same unit as we believe it is the best and is value for money.

I purchased a Reclaim hot water system to replace my aging gas storage system in 2022. It wasn’t the cheapest system around but it seemed to be one of the most reliable and efficient systems available. Almost 4 years on and I don’t regret my decision. The system has worked flawlessly and my electricity bill has only increased marginally.

There were some installation issues which were dealt with promptly. Very happy with the reclaim thermal heat pump. Staff always happy to answer questions.

Our heat pump hot water service would have to be one of the best appliances we’ve ever owned. We have the tank on a concrete base that also sits on concrete and the fan unit sits above it on a brick wall. When it activates we have to strain to hear it. It’s very quiet. It’s not complicated to program. We have solar with a battery. In spring/summer we’re in the 90%+ realm of self sufficiency for electricity. I can’t say how much power the hot water draws, but it’s obviously not much, which is as it was advertised. Would we endorse this product? What do you think?

Performs as good as gas if not better but the cost of operation is so much less. Am happy that I installed Reclaim Energy Equipment.

Very happy with the hot water system. It can be set to be powered from the solar panels, or battery, if fitted, or the grid.

Very happy with my Reclaim hot water. Quiet, super energy efficient and heaps of hot water

The Reclaim has done as advertised. It is quiet (compared to the one next door) and efficient. We have had zero problems with hot water even in the coldest weather and have had up to 5 adults living at home. I have added automation to sync up the heat cycle with solar production. You pay extra for it but for me, this is worth it.

We had our Reclaim Energy Hot Water Service installed 12 months ago. The changeover and rebate system was handled seamlessly and the unit has worked faultlessly since installation. The programmable controller supplied with the unit has allowed us to program the heating cycles at optimum times to suit our solar system resulting in dramatically reduced hot water costs. The unit is virtually silent when operating, avoiding any inconvenience to our neighbours.

Had a small glitch on the hot water service after 24 months of the new install and the rep came to fix the problem is a timeous manner. He resolved the problem in a friendly and efficient manner.

Great system. We've had it for a few years with no issues whatsoever, with hot water running in peak solar times. Whisper quiet and uses very little energy. (Updated in November 2025, after initial post 2-3 years ago)

Our hot water service has been working perfectly since it was installed over a year ago. I’m really happy with the company and their continuing after sales service.

I've had a reclaim heat pump for over 4years now and to be honest, I don't even think about it... that's GREAT as I'm never out of hot water, it's cheap and efficient. I live in a cold winter (with regular frost)/hot summer climate.

Our Reclaim Heat Pump was installed over 12 months now. It is very quiet, never run out hot water and most important thing is our electric bill is reduced. Very happy with Reclaim Heat Pump and strongly recommend it to everyone. I would give it 7 stars if I can :)

An excellent product that has been reliable, has saved us money and lowered our emissions. Very happy.

Very happy with the Reclaim hot water system. I have been in this house for four and a half years and it was installed when I came. I have had no problems whatsoever and am sure it contributes to a lower power bill.

I’ve had my reclaim heat pump for about a year and recently it developed a fault. Reclaim were very responsive and helpful and never once suggested anything might be my fault. Although it took a few days to resolve the problem reclaim and their local representative gave my problem priority. In the end the system was replaced under warranty. Great after sales/warranty support. I really appreciated it. Thanks.

We are very happy with our Reclaim hot water system. For twelve months now it has delivered reliable hot water, quietly and efficiently and has run problem free. Because we also have solar power, it has for the most part heated during the day and has been extremely economical to run. On very cold Canberra winter mornings it has performed well and at times it needed to "boost" itself due to freezing temperatures. We have Controller v1.1 (no WiFi option) and find it difficult to use. We now appreciate that the WiFi Controller option would have been a better choice.

We installed a RECLAIM HWS/ Heat pump system 2 years ago. Here is what we have found:- We are in love with it because:- It has proven so reliable and never let us down. We have seen our gas bill go down on average 75% and more during winter months. Every day this unit is running we are saving money. We pay almost nothing to run the unit during about 80% of the year with our solar and a minimal amount the rest of the time, helped by the ability to programme the unit to work at best solar generation times. It is so quiet that we put a pot plant down .the side so we could see the leaves moving when the unit was operating. LOL The water is HOT and instantly available all day. So, If you are considering something which is both economical and environmentally friendly look no further. If you do just one thing to modify your energy usage the RECLAIM system is the one!!

We had a Reclaim unit installed, on the advice of Enviroshop Newstead. It works fine and our hot water is now basically free as it operates only when our panels are producing electricity.

Very happy with the service, care and product we received. We've been running on the hot water system for a while now and couldn't be more happy with how it is running. Highly recommend.

Very good system. Installed with no problems. Operating well as intended.

We've had our ReClaim hot water heat bank about 12 months now. Our hot water is quicker to come to tap and no problems with supply or heavy use. Better still no gas bottles to buy for hot H2O. We're very happy with our purchase.